Shipping & Delivery Policy

At SS Studio, we want your shopping experience to be smooth, convenient, and reliable. Our goal is to ensure that your favourite styles reach you safely and as promptly as possible.

1. Shipping & Delivery

SS Studio offers shipping to available delivery locations, subject to our courier partners’ service coverage.

Shipping availability, delivery charges, and estimated delivery times may vary depending on your location, order weight, package dimensions, and selected delivery method. Applicable shipping charges will be displayed at checkout before you complete your purchase.

Please ensure that your delivery address is complete and accurate. Delivery may not be available to certain restricted or inaccessible locations.

2. Order Processing & Confirmation

Orders are processed after successful payment confirmation. Processing times may vary depending on product availability, order verification, public holidays, and other operational circumstances.

Once your order has been confirmed, you will receive an order confirmation through the contact details provided at checkout.

Please ensure that your email address and phone number are correct so we can contact you if any issues arise.

3. Order Status & Tracking

Once your order has been dispatched, tracking information will be shared where available.

You can use the provided tracking details to check the status of your shipment through the relevant courier service.

Please note that tracking updates may take some time to appear after dispatch. If you experience a delay or have concerns about your shipment, please contact SS Studio customer support with your order number.

4. Domestic Deliveries

Delivery times and shipping charges for domestic orders depend on your delivery address and the available courier service.

Any available shipping options, estimated delivery dates, and applicable charges will be displayed during checkout.

Delivery estimates are not guaranteed and may be affected by courier operations, public holidays, weather conditions, or other circumstances beyond our control.

Please ensure that someone is available to receive the parcel at the provided address. Additional delivery attempts or charges may apply according to the courier’s terms.

5. International Deliveries

SS Studio may offer international delivery to selected countries, depending on courier availability and shipping restrictions.

International delivery timelines vary according to the destination, customs clearance procedures, and the logistics provider. Tracking details will be shared where available.

Customers are responsible for providing accurate international shipping information and any documentation required for delivery.

6. Taxes, Customs Duties & Import Charges

International orders may be subject to import duties, customs taxes, tariffs, or other charges imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are the customer’s responsibility. Customs processing may also affect the estimated delivery timeframe.

We recommend checking your country’s import regulations before placing an international order.

7. Payment Methods

Available payment methods will be displayed at checkout. Depending on your location and store configuration, these may include eligible credit cards, debit cards, digital wallets, or other supported payment options.

All payments must be successfully authorised before an order can be processed. SS Studio does not request payment details through unofficial channels.

8. Delayed, Lost Or Damaged Shipments

Although we work with delivery partners to ensure that orders arrive safely, unexpected delays or shipping issues may occasionally occur.

If your order appears delayed, is marked as delivered but has not been received, or arrives damaged, please contact our support team with your order number and relevant details.

We will review the matter and assist you in accordance with our shipping policy and applicable consumer protection laws.

9. Incorrect Delivery Information

Customers are responsible for checking their shipping details before completing an order. If you notice an error, contact us as soon as possible.

Once an order has been dispatched, changes to the delivery address may not be possible. Additional charges or delays may apply if a shipment needs to be redirected or delivered again.

10. Contact Us

If you have questions about shipping, delivery charges, or order tracking, our team is here to help.

SS Studio

Email: thestylestudio@gmail.com

Phone: +923164477992

Thank you for shopping with SS Studio. We appreciate your trust and look forward to delivering your favourite styles to you.